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Figure 1. Microsoft Teams SIP Trunking integrations: Direct Routing on the right usually includes on-premises SBCs while Operator Connect is a cloud-to-cloud service with no on-premises hardware. (Image source: Ribbon Communications)

Figure 2. A partial list of certified Microsoft Operator Connect partners. (Image Source: Microsoft)

Figure 3. Operator Connect provisioning journey using Ribbon Connect for Operator Connect. (Image source: Omdia).

Figure 4. Ribbon Connect portals and services provided for Operator Connect. (Image source: Ribbon Communications)

Investors were initially wary of the impact a return to the office would have on UCaaS and CCaaS companies. They needn’t have worried.

In this No Jitter Roll, we cover the latest news from Cisco, Poly, and Jabra.

A world of difference exists between synchronous and asynchronous hybrid events and what in-person and virtual participants get out of them.

In a recent virtual event, Slack CEO Stuart Butterfield stressed the importance of empathy and soft skills in today’s workplace.

In this No Jitter Roll, we cover the latest news from Poly, Lifesize, and Voss Solutions.

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